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Ingram Micro is starting to see more and more partners turning to the distributor because they don’t have the resources to do the IT asset disposition in-house.
Since data security is of the utmost importance to any partner, Ingram Micro wants to ensure that data is secure when an electronic device reaches the end of its life.
“The number of devices in today’s world capturing and storing data is like never before, and that’s not going to slow down any time soon,” said Todd Zegers, global vice president of asset disposition. IT and Reverse Logistics at Ingram Micro. “Using a reputable partner to do this type of work where we’re going to scrub everything, we’re going to capture everything and we’re going to erase everything and certify or physically destroy, that’s probably more important than ever.”
With its IT Asset Disposal offering, Ingram Micro offers comprehensive services to its partners and their end customers to ensure that no data is leaked when their devices are recycled.
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And Ingram Micro is starting to see more and more partners come to the distributor because they don’t have the operations to perform such services in-house.
“They don’t have trucks, they don’t have processing equipment, they don’t have the ability to refurbish, recondition and resell these devices,” Zegers said. “We connect really well as an end-to-end distributor for those partners who don’t have the capabilities.”
But first, it starts with security.
“It’s actually first and foremost,” he said. “Making sure that when a customer gets rid of their equipment, that the data is erased or shredded on site by one of our shredders, is really important. But [so is]capture serial numbers of on-site data bearing devices. »
This is essential so that when the materials arrive at the warehouse they are again scanned and checked to ensure that nothing has been lost or stolen in transit.
Another benefit is remarketing value. Zegers said 65% of what is imported is refurbished and resold in secondary markets. A portion of this revenue is returned to the client to offset service charges.
The third advantage is the electric bike.
“We have to follow [items] all the way back in the manufacturing stream,” he said. “We could tell a customer at any time where the plastic in their materials was going.”
Ingram Micro has a broad footprint when it comes to IT asset disposal. If a customer is in a country where Ingram Micro does not have a presence, it will arrange best-in-class partners for that customer, he said.
Adam Kaye, senior asset recovery program manager at Somerset, New Jersey-based solutions provider SHI International, said the appeal of Ingram Micro and its asset disposal services lies in its global presence.
“It’s about being able to offer our customers a one-stop shop, whether they have a location in California, New Jersey, Australia or Japan,” he said.
Ingram Micro’s remarketing network is also beneficial to SHI, as is the number of different sales channels it uses to maximize equipment resale, according to Kaye.
The use of the services also has an economic impact on the partners. For SHI, it is a unique service that it can o er to customers.
“It’s as simple as any hardware client from SHI,” he said. “That gives us a simple follow-up question: ‘What are you replacing? What are you doing with the old stu?’ So it’s just a financially positive program.
Jason Taylor, president of Cleveland-based MSP MCPc, said the company also leverages a holistic lifecycle management approach to recycle IT assets from cradle to grave.
“We wanted to be able to do the recycling ourselves. Ingram, specifically Todd [Zegers], was very open-minded for us to create a franchise-type relationship with them where it’s MCPc-based employees, but we’re using Ingram’s software platform and process,” he said. he declares. “When it’s a local customer [their electronics] go to an MCPc facility and we do everything from cradle to grave.